Shipping policy

Shipping & Delivery Policy

Digital Delivery Only Our agency specializes in digital SEO copywriting services. As such, no physical goods will be shipped, and you will not receive any packages via postal mail. All services purchased through our website are delivered electronically.

Delivery Method Upon completion of your project, your content will be delivered to the email address provided at the time of purchase. Delivery formats typically include Google Docs links, Microsoft Word files (.docx), or PDF documents, depending on your preference.

Turnaround Time

  - Standard Orders: Our typical delivery time is 3 to 5 business days from the moment we receive your completed onboarding questionnaire.

  - Bulk Orders: For large-scale projects (e.g., full website rewrites or 10+ blog posts), a custom delivery schedule will be agreed upon via email.

  - Express Delivery: If you have purchased a "Rush" add-on, your content will be delivered within the specific timeframe mentioned in that package (e.g., 24-48 hours).

Delayed Delivery While we strive to meet every deadline, delivery times may be affected by the speed of communication. If there is a delay in receiving your project details or feedback, the delivery date will be adjusted accordingly. We will always notify you via email if we expect any delays on our end due to the complexity of the research required.

Confirmation of Receipt Once the email containing your completed work is sent, the "shipping" process is considered complete. If you do not see your delivery in your inbox within the expected timeframe, please check your spam folder or contact us immediately at serghini.webefly@gmail.com.